Frequently Asked Questions
However if you really want to know our regular service rates are, please check our website or service listing board that is located behind reception.
While we appreciate gifts in kind, we want to be clear that helping you is rewarding for us. Please never feel obligated to bring or do anything but put on your best smile (when possible :)
If you are not currently a patient of TruChange Naturopathic, during your first visit we will spend some time to get to know you. We call this an initial consultation and it involves performing various assessments including a physical and reviewing your medical history. It is critical that we have as much information as possible prior to assessing your condition and creating a treatment plan.
Come in and get to know us. It may be hard to express in writing but in person you will quickly come to understand that caring is not an advertising tag line or a sales pitch, it’s why we do what we do. Being a health care worker is not about the pursuit of exotic cars or having short workdays and long vacations, rather we do it because of the reward we get from helping others.
Make no mistake, we have bills as well. Lots of them as any business does. However, as important as it is to our families and employees that we can support them, we have not lost sight on what got us here in the first place. It took eight years of University, Naturopathic College and many more years of building TruChange’s practice to earn the privilege to help those in our community. Since our first days we have been blessed with incredible co-workers and fellow practitioners and now we are in a position to give back to the community. So why offer Community Care Mondays? Because there is a need and we are fortunate enough that we can.
Being part of a community means to care for it. Sometimes this means you ask for help, and other times you give the help you can. We feel extremely fortunate to be part of the community and receive the support we have. It has enabled us to make a difference in thousands of lives. However during this time we have met those who have been challenged by financial circumstances such as the loss of a job, limited or no benefits or simply operating on a tight budget.
In these circumstances, we understand that a helping hand can sometimes seem out of reach. This is why we started our community care initiative. Each Monday, our Naturopathic Care is available to you in an Open Pay format. This means that we will not bill you for any Naturopathic services. The choice is yours if you choose to make a deposit into our survey box with one of our discrete blank envelops. Our choice is to provide you the care you need.
What services are offered on Mondays?
Only Naturopathic Care is offered as part of Community Care Mondays. This includes services such as:
- Botanical Medicine
- B12 Therapy
- Clinical Nutrition
- Diagnosis Review
- Lifestyle Counselling
- Supplement Review
- Test Analysis
- Traditional Chinese Medicine
How do I share this service with others?
A great place to start is to refer them to our website, or better yet help them come in on Monday.
Whether you are part of a faith group, community support service or a charity, we’re here to help. Let us know that you are part of a group and we will provide you with promotional materials you need to get the word out.